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Data and insights that help governments prioritise health challenges and allocate resources, rely on robust country-wide health information systems. How is New Zealand tracking?
Tom Varghese Tom Varghese

Data and insights that help governments prioritise health challenges and allocate resources, rely on robust country-wide health information systems. How is New Zealand tracking?

Transparent, accurate and accessible information enables patients and the public to know whether the services they are receiving are high quality, efficient and effective. Equally, clear and effective engagement with the public builds confidence that individuals’ data contributions are creating real benefits for themselves and wider society, thus underpinning further improvement and transformation.

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Women and health are key to sustainable development. In July 2023, New Zealand will share its first ever Woman’s Health Strategy. What can we expect from it?
Tom Varghese Tom Varghese

Women and health are key to sustainable development. In July 2023, New Zealand will share its first ever Woman’s Health Strategy. What can we expect from it?

While Aotearoa is a relatively progressive country regarding women's health, there are still barriers that women face in accessing healthcare and achieving optimal health outcomes. The countries that perform best in terms of women’s care outcomes have high levels of gender equality, access to healthcare, and other social and economic factors that contribute to women's well-being.

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How do we approach change management in New Zealand within the healthcare sector?
Tom Varghese Tom Varghese

How do we approach change management in New Zealand within the healthcare sector?

Change is indeed more work. Those closest to the change in terms of designing and testing it are often overloaded, in part because of the inevitable unanticipated glitches per “Kanter’s Law” that “everything can look like a failure in the middle.”

Healthcare companies first need to identify and prioritise their critical sources of value. Second, they must build their service-delivery capabilities. Third, they should look for ways to modernise their IT foundations. And fourth, companies must ensure that they build and maintain core management competencies.

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Question: What can we do to reflect the role and worth of NPs in New Zealand?
Tom Varghese Tom Varghese

Question: What can we do to reflect the role and worth of NPs in New Zealand?

The nurse practitioner (NP) role was launched in New Zealand in 2001, and described by the Ministry of Health as "a way of combining the best of nursing with some skills from medicine". Since then, NPs have been providing highly skilled care to patients , many choosing to work in primary and community care. More and more New Zealanders are now enrolled with an NP as their primary health care provider.

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Question: Oral health in New Zealand has been lagging. How do we address the impending crisis?
Tom Varghese Tom Varghese

Question: Oral health in New Zealand has been lagging. How do we address the impending crisis?

Our health system is being transformed with the aim of providing health services that are more accessible and equitable for all people in Aotearoa New Zealand. As part of this transformation, the time has come for health care at the first point of contact, GPs and dentists, to be made free to all the people who need to use them.

Publicly funded hospitalisation rates for oral health increased by 31% from 2007/08 to 2018/19, while the population increased by 17% over the same period. Dental caries is the main reason for hospitalisation, amounting to 58% of all oral health hospitalisations in 2018/19. Hospitalisations for other conditions such as heart disease, which may be linked to unmet oral health need, are not included in these statistics. Most oral health conditions are largely preventable and can be treated in their early stages.

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Question: Is it time to revisit prescription charges in New Zealand?
Tom Varghese Tom Varghese

Question: Is it time to revisit prescription charges in New Zealand?

Forgoing medicines may also lead to more health costs in the future, as conditions go untreated and complications arise, leading to emergency care and hospital visits. Reducing the price of prescription medicines will mean more people will be able to afford them, with the health and other benefits it brings.

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Children’s immunisation rates - how does New Zealand fare?
Tom Varghese Tom Varghese

Children’s immunisation rates - how does New Zealand fare?

Over the past 2 years, while our attention was focused on Covid-19, with a huge effort to vaccinate against it, all those other diseases didn’t attract the same attention, leading to falling vaccination rates. Officials in NZ are particularly concerned with access to healthcare, especially the rising cost of transport and delays in accessing general practices. The COVID-19 vaccination experience has also shown how Māori and Pacific community health providers can help reach high vaccination targets, especially when combined with good outreach services, increasing vaccination providers beyond GP clinics, and building the vaccination workforce.

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What is the role of organisational culture in healthcare?
Tom Varghese Tom Varghese

What is the role of organisational culture in healthcare?

Fostering the right culture in healthcare organisations is essential to ensure they provide compassionate, high-quality care for patients. This requires the creation of transparent cultures in which mistakes are viewed as learning opportunities, where staff can raise concerns and know the appropriate action will be taken, and honesty and openness is promoted. The most important determinant of the development and maintenance of an organisation’s culture, including cultures of compassionate care, is leadership. Every interaction by every leader at every level shapes the emerging culture of an organisation.

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Is digital health closing gaps in health equity in New Zealand?
Tom Varghese Tom Varghese

Is digital health closing gaps in health equity in New Zealand?

Inequity in society is reflected in digital health equity, thus, those at risk of social exclusion (ie, those at a disadvantage due to, for example, unemployment, low education, and a weak economic situation) are also at greater risk of being excluded from digital health services . The rapid digitalisation of health services has posed a considerable risk of increasing digital inequality, which in turn may cause significant disadvantages such as an increased risk of health deterioration, exposure to COVID-19 if the necessary services cannot be obtained remotely, and social isolation, especially for those who already are in a vulnerable position. Concerns have been raised about whether particularly those, who may not have equal access, ability or resources to use digital services have received the health services they need.

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Question: Is health insurance a highly ‘sought after’ benefit among New Zealand employees?
Tom Varghese Tom Varghese

Question: Is health insurance a highly ‘sought after’ benefit among New Zealand employees?

Multiple large-scale surveys have found compelling evidence that employee attrition is at record levels. Health benefits can help employers attract and retain employees. According to a McKinsey report, compared with before the pandemic, the proportion of employers reporting that benefits are “very important” in talent management increased by 11%.

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Does New Zealand’s healthcare system have a mature cybersecurity posture?
Tom Varghese Tom Varghese

Does New Zealand’s healthcare system have a mature cybersecurity posture?

In the future of health, data will be more widely shared, collected, and analysed. Healthcare organisations will be positioned to create new value from this previously unavailable information, using it to drive operational efficiencies and help enhance consumer engagement. As this transformation advances, organisations will need to pay closer attention to data privacy and take steps to modernise data protection standards. They will also face added pressure to establish better cyber threat awareness, detection, and response capabilities. Ironically, the more digital that healthcare becomes, the more vulnerable it is to threat actors.

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Are New Zealand’s pathology and laboratory services ready to respond proactively to future changes and challenges?
Tom Varghese Tom Varghese

Are New Zealand’s pathology and laboratory services ready to respond proactively to future changes and challenges?

It is generally accepted that approximately 70% of diagnoses rely on output from pathology, diagnostic imaging or laboratory services. Significant change will occur in the New Zealand public health system over the next ten years which will impact on the pathology and laboratory service sector. There is a dire need for policy-makers, managers and practitioners to balance quality of care with the cost of services.

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