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What can New Zealand do to enable and sustain ‘health information and data’ sharing with patients and providers across the system?
Tom Varghese Tom Varghese

What can New Zealand do to enable and sustain ‘health information and data’ sharing with patients and providers across the system?

New Zealand's healthcare system is poised for transformation through enhanced data sharing among patients and providers. This shift aims to streamline patient care, improve outcomes, and empower both individuals and healthcare professionals with seamless access to health information. To achieve and sustain effective health information and data sharing, we need to look at a variety of strategies. The development and implementation of robust interoperability standards are crucial.

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Can New Zealand unlock innovative uses of AI in healthcare through a modern and effective regulatory system?
Tom Varghese Tom Varghese

Can New Zealand unlock innovative uses of AI in healthcare through a modern and effective regulatory system?

New Zealand is well positioned to leverage artificial intelligence in healthcare, provided it establishes a modern, effective regulatory framework that can balance innovation with patient safety. A clear and adaptive regulatory landscape is increasingly necessary, as AI tools are rapidly being integrated into healthcare settings worldwide, offering opportunities for enhanced diagnostics, personalised medicine, and streamlined clinical workflows.

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Has New Zealand’s digital health sector fully capitalised on international opportunities for growth?
Tom Varghese Tom Varghese

Has New Zealand’s digital health sector fully capitalised on international opportunities for growth?

New Zealand’s digital health sector has shown tremendous growth in recent years. However, the question remains whether it has fully capitalised on international opportunities. Although the sector has made significant strides, particularly in exports and technological innovation, challenges remain in scaling these successes globally. In 2023, the sector generated $2.62 billion, a 2.4% increase from 2022. A majority of this growth is export-driven, with 89% of the sector's revenue coming from offshore markets, particularly the United States, which alone accounted for $1 billion.

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Do New Zealand’s existing systems for reporting medical harm work effectively?
Tom Varghese Tom Varghese

Do New Zealand’s existing systems for reporting medical harm work effectively?

While NZ has made strides in promoting a culture of safety, significant changes are needed to enhance the effectiveness of its harm reporting systems. Strengthening data integration, increasing transparency, and introducing a centralised oversight body could help ensure that the health system learns from past incidents and better protects patients from avoidable harm.

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Automation of back-office functions: How can New Zealand’s healthcare sector further leverage this opportunity?
Tom Varghese Tom Varghese

Automation of back-office functions: How can New Zealand’s healthcare sector further leverage this opportunity?

Automation in New Zealand’s healthcare sector offers a promising avenue to reduce costs, improve efficiency, and enhance patient care. By leveraging technologies like AI and RPA, healthcare providers can streamline back-office operations, allowing staff to focus on delivering higher-quality care. However, these advancements must be implemented thoughtfully to mitigate risks and ensure equitable access to improved healthcare services.

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Health sector productivity in New Zealand - how do we address challenges and limitations?
Tom Varghese Tom Varghese

Health sector productivity in New Zealand - how do we address challenges and limitations?

While simply increasing staff numbers is not the answer, there is a need for a more strategic approach to workforce management. This includes improving staff retention through better morale and support systems, addressing the training pipeline to ensure a continuous flow of skilled workers, and integrating digital tools to streamline the workload. Furthermore, innovative approaches like task-shifting, where non-medical staff are trained to take on certain roles, could help alleviate the pressure on highly skilled professionals.

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Community health hubs: are they a local solution to national wellness challenges that New Zealand should not ignore?
Tom Varghese Tom Varghese

Community health hubs: are they a local solution to national wellness challenges that New Zealand should not ignore?

CHHs have the potential to revolutionise healthcare delivery in New Zealand by shifting the focus from overburdened hospitals to locally-driven, holistic care. By responding to the unique needs of local communities, CHHs can address health inequities, improve access to care, and reduce healthcare costs. With the right governmental support and community buy-in, CHHs could be a cornerstone in solving New Zealand’s national healthcare challenges. They are not just a local solution; they are a national imperative.

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Does New Zealand have a pathway to optimising system-wide healthcare efficiency?
Tom Varghese Tom Varghese

Does New Zealand have a pathway to optimising system-wide healthcare efficiency?

By taking a system-wide perspective, leveraging data, enhancing coordination, and investing in capacity building, New Zealand can create a more efficient and effective healthcare system that meets the needs of its population. The pathway to optimisation is not easy, but with strategic planning and a commitment to continuous improvement, it is certainly achievable.

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How does New Zealand perform regarding the adoption of a universal data migration standard in healthcare?
Tom Varghese Tom Varghese

How does New Zealand perform regarding the adoption of a universal data migration standard in healthcare?

Data migration in healthcare is a complex process that involves transferring sensitive patient information from one system to another. This is critical for ensuring continuity of care, especially during transitions such as Electronic Health Record upgrades or changes in Practice Management Systems. In NZ, the adoption of a universal data migration standard has become increasingly pertinent, given the nation's push towards a more integrated and interoperable healthcare system.

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Do we need to revisit financial boundaries between the public and private health care systems in New Zealand to balance patient choice and health equity?
Tom Varghese Tom Varghese

Do we need to revisit financial boundaries between the public and private health care systems in New Zealand to balance patient choice and health equity?

New Zealand’s healthcare system is currently facing significant challenges, particularly due to the dual pressures of public and private healthcare demands. Recent studies and reports highlight the strain on public healthcare resources exacerbated by the private health sector's activities.

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Do we need to review our electronic health record policies to ensure that investment is better targeted across the system?
Tom Varghese Tom Varghese

Do we need to review our electronic health record policies to ensure that investment is better targeted across the system?

New Zealand's journey towards integrated healthcare has seen significant milestones, driven by both policy initiatives and grassroots efforts among healthcare providers. The integration of digital health technologies and collaborative care models has enhanced the efficiency and effectiveness of the healthcare system. However, continued efforts are needed to address existing challenges and fully realise the potential of integrated care in improving health outcomes for all New Zealanders.

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How do we establish a consolidated foundation for the future?
Tom Varghese Tom Varghese

How do we establish a consolidated foundation for the future?

Te Whatu Ora's Data and Digital (D&D) division is pivotal in enabling the health system's reform agenda in New Zealand. The integration of 29 organisations into a coherent and efficient digital system represents the largest ICT programme ever undertaken in the country. However, this task is complicated by a legacy of underinvestment, leading to significant technical debt and a lack of clarity about the current state of digital services.

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New Zealand’s private surgical hospitals: What can we do better?
Tom Varghese Tom Varghese

New Zealand’s private surgical hospitals: What can we do better?

The increasing reliance on outsourced healthcare services reflects the growing demand and financial pressures on NZ's public health system. While the public-private healthcare partnership in NZ has been beneficial, several improvements can enhance efficiency and equity: developing integrated health information systems for seamless patient data transfer and better resource allocation; investing in preventive health measures to reduce the overall demand for surgical procedures, allowing healthcare facilities to focus on more complex cases; and implementing equity-focused policies to improve surgical outcomes for Māori and Pacific populations, including better access to care and culturally competent services.

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‘There is no quick fix for rural New Zealand’s stretched health service’. What is the way forward?
Tom Varghese Tom Varghese

‘There is no quick fix for rural New Zealand’s stretched health service’. What is the way forward?

The systemic disparities in health outcomes, socioeconomic status, and healthcare access for rural populations, particularly Māori, indicate a significant gap in addressing the unique needs of these communities. The higher mortality and preventable death rates among Māori in remote areas, coupled with increased socioeconomic deprivation and limited healthcare access, highlight the critical areas requiring attention. Fostering healthy, vibrant rural communities is essential for enhancing the overall wellbeing of these regions and ensuring equitable health outcomes across New Zealand.

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